PFHI LTD Trading as: Pro-Fascia Home Improvements
Website Address: https://pro-fascia.co.uk
Contact Information:
- Address: Fort Royal House, 1 London Road, Worcester, WR5 2DJ
- Telephone: 01905 613442
- Email: [email protected]
Introduction
PFHI LTD Trading as Pro-Fascia Home Improvements (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://pro-fascia.co.uk (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, email address, telephone number, and other contact details provided through our contact forms.
- Usage Data: Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
How We Use Your Information
We use the information we collect in the following ways:
- To contact you: To respond to your inquiries and requests submitted via our contact forms, and to arrange contact or provide quotations and product aftercare support.
- To improve our website: To understand how our visitors use our website, and to enhance and improve our website’s functionality and user experience.
- For marketing purposes: To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: To fulfil our obligations arising from any contracts entered into between you and us.
- Consent: Where you have given your explicit consent to the processing of your data.
- Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
- Compliance with legal obligations: Where we need to comply with a legal or regulatory obligation.
Third-Party Services
We use third-party services to enhance our website functionality:
- Google Analytics and Google Tags: For website analytics.
- Google Fonts and Adobe Fonts: For website design and typography.
- Gravity Forms: For managing our contact forms.
- Facebook Meta Pixel: For marketing and advertising purposes.
Hosting and Data Storage
Our website is hosted on a Virtual Private Server (VPS) provided by DreamHost, and we use CloudFlare’s Content Delivery Network (CDN) services to ensure fast and reliable access to our website. These third-party providers have their own privacy policies addressing how they handle your data.
Cookies
We use cookies to collect information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
- Erasure: You have the right to request the deletion of your personal data when there is no valid reason for us to continue processing it.
- Restriction of processing: You have the right to request the suspension of processing your personal data.
- Data portability: You have the right to request the transfer of your personal data to another party.
- Object to processing: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.
If you wish to exercise any of these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: [email protected]
- By phone: 01905 613442
- By mail: Fort Royal House, 1 London Road, Worcester, WR5 2DJ
Effective Date: 15/07/2024
