Whether you’ve had windows, doors, fascia, soffits, guttering, cladding, or a conservatory installed, our dedicated team is here to ensure your complete satisfaction and peace of mind.
10-Year Guarantee
We stand by the quality of our work and the products we use. That’s why we offer a 10-year insurance guarantee on all installations.
Additionally, many of our products come with a 20-year manufacturer’s guarantee, giving you long-term assurance and protection. We are proud to be IWA deposit and guarantee approved, Certass approved, CheckaTrade approved, and Trust a Trader approved, reflecting our commitment to excellence and customer satisfaction.
Our Aftercare Promise
At Pro-Fascia, we believe that our relationship with our customers doesn’t end once the installation is complete. Our aftercare promise means we are always available to address any concerns, provide necessary adjustments, and ensure that your home improvement solutions continue to perform at their best.
We are committed to maintaining the high standards that have earned us approval from industry-leading bodies and the trust of our customers.
Frequently Asked Questions
How should I clean my new windows and doors?
Condensation can be reduced by ensuring good ventilation throughout your home. Use extractor fans in kitchens and bathrooms, and consider a dehumidifier if condensation persists. Keeping your home at a consistent temperature also helps reduce condensation.
How can I prevent condensation on my new windows?
To clean your windows and doors, use a mild detergent mixed with warm water and a soft cloth or sponge. Avoid abrasive cleaners or scouring pads, as these can damage the surface. Rinse with clean water and dry with a soft cloth for a streak-free finish.
Are there any special maintenance requirements for uPVC products?
uPVC products are low-maintenance, but regular cleaning with a mild detergent and water will keep them looking their best. Avoid using bleach or abrasive cleaners, and check seals and moving parts annually for any signs of wear.
Are there any specific products I should use or avoid when caring for my new installations?
Use mild detergents and warm water for cleaning, and avoid abrasive cleaners, bleach, and high-pressure washers, as these can damage the surfaces. If in doubt, contact our aftercare team for recommendations on the best products to use.
How often should I clean my fascia, soffits, and guttering?
We recommend cleaning your fascia, soffits, and guttering at least twice a year to prevent the build-up of dirt, debris, and moss. Regular cleaning helps maintain their appearance and ensures they function properly.
How do I keep my guttering clear and functional?
Regularly check your guttering for blockages, especially after heavy rain or storms. Remove leaves, twigs, and other debris to ensure proper water flow. Consider installing gutter guards to reduce the frequency of cleaning.
How do I care for my cladding?
Cladding should be cleaned regularly with a soft brush or cloth and a mild detergent. Avoid high-pressure washing, as this can damage the material. Inspect the cladding periodically for any signs of damage or wear.
What should I do if I notice a problem with my installation?
If you notice any issues with your installation, contact our aftercare support team immediately via our support request form here. Calum, our aftercare manager, will ensure that your concerns are addressed promptly and efficiently, maintaining the quality and integrity of your home improvements.
Meet Calum, Your Aftercare Support Manager
Calum, our experienced aftercare manager, is in charge of all aftercare support. With years of expertise in the home improvement industry, Calum ensures that every customer receives prompt, professional, and personalised service.
Whether you have questions about your installation, need maintenance advice, or require any follow-up service, Calum is here to help.
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